Terms of service

Welcome to Pluviart!
By visiting our website and/or purchasing something from us, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General

This website is operated by Pluviart. Throughout the site, the terms “we”, “us” and “our” refer to Pluviart.
By accessing our site or purchasing our products, you engage in our “Service” and agree to be bound by these Terms of Service, including all additional terms and policies referenced herein.

2. Products & Orders

All products are handcrafted and designed by Pluviart.

Product colors, dimensions, and finishes may slightly vary due to materials and production methods.

We reserve the right to refuse or cancel orders in cases of incorrect pricing, limited stock, or suspicious activity.

3. Prices & Payment

All prices are listed in USD (unless otherwise stated).

We reserve the right to change prices at any time without prior notice.

Payments are securely processed through trusted third-party providers. We do not store your credit card information.

4. Shipping & Delivery

We ship worldwide from Turkey.

Estimated delivery times are provided during checkout but may vary due to customs clearance or courier delays.

Buyers are responsible for any customs duties, taxes, or import fees charged in their country.

5. Returns & Refunds

Please review our Return & Refund Policy for detailed information.

In summary: Returns are accepted within 14 days of delivery if the item is unused and in its original packaging.

Custom-made or personalized products are not eligible for return unless defective.

6. Intellectual Property

All content on this website, including designs, images, and text, is the property of Pluviart.

No content may be copied, reproduced, or used without our prior written permission.

7. Limitation of Liability

We are not responsible for delays, damages, or losses caused by shipping providers or customs authorities.

We shall not be liable for any indirect or incidental damages arising from the use of our products or services.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Turkey. Any disputes shall be resolved in the competent courts of [Samsun, Turkey].

9. Contact Information

Questions about the Terms of Service should be sent to us at:


📧 support@pluviart.com

📍  ATAKENT MAH. 3306 SOK. NO:3/A, Samsun, 55200, TR