Shipping policy
Processing Time
Orders are prepared within 3–7 business days after payment is confirmed. Each item is handcrafted and carefully packaged for safe delivery.
Shipping Method & Delivery Times
We ship worldwide with FedEx. Estimated delivery times are:
- United States: 2–3 business days
- Europe: 1–3 business days
- Canada: 2–4 business days
- Rest of the World: 5–10 business days
Note: Delivery times may vary due to customs clearance or local courier delays.
Customs & Duties
Import duties, taxes, or additional fees may apply in the buyer’s country. These costs are the responsibility of the customer.
Tracking
Once your order is shipped, you will receive a confirmation email with tracking details.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours at support@pluviart.com with photos. We will provide a replacement or refund.
📍 ATAKENT MAH. 3306 SOK. NO:3/A, Samsun, 55200, TR