Privacy policy

Effective Date: 01/10/2025

At Pluviart, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website www.pluviart.com

By visiting our Site or purchasing from us, you consent to the practices described in this Policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal details: Name, billing/shipping address, email, phone number.
  • Order details: Products purchased, transaction history, delivery preferences.
  • Payment details: Processed securely by third-party providers. We never store your full card information.
  • Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

  • Process, confirm, and ship your orders.
  • Provide customer support and answer inquiries.
  • Improve our website, services, and shopping experience.
  • Send order updates, invoices, and important notifications.
  • Share promotional content or newsletters (only if you consent).
  • Comply with legal, tax, or regulatory obligations.

3. Sharing of Information

We do not sell or rent your data to third parties. We may share your information only with:

  • Payment processors for secure transactions.
  • Shipping carriers and logistics providers to deliver your orders.
  • IT and hosting partners who support our website.
  • Authorities, if required by law.

All third-party partners are required to protect your data and use it only for the agreed purpose.

4. Cookies

Our Site uses cookies and similar technologies to:

  • Enable essential functions (shopping cart, checkout).
  • Improve performance and analyze website traffic.
  • Personalize your browsing experience.

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law (e.g., tax regulations).

6. Your Rights

Depending on your country of residence, you may have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications at any time.
  • Restrict or object to certain types of processing.

To exercise these rights, please contact us at: support@pluviart.com.

7. Security

We take appropriate technical and organizational measures to safeguard your data. While no online system is 100% secure, we work with trusted providers and continuously update our practices to minimize risks.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their policies.

9. Children’s Privacy

We do not knowingly collect data from children under 16. If you believe your child has shared personal information with us, please contact us and we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Please check this page periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@pluviart.com

📍  ATAKENT MAH. 3306 SOK. NO:3/A, Samsun, 55200, TR